/* ─── SERENITY SCULPTING — STYLES ─── */

/* Variables */
:root {
  --cream: #FBF7F0;
  --cream-dark: #F2EBE0;
  --blush: #E8B4B8;
  --blush-dark: #D4949A;
  --terra: #C47B5A;
  --terra-dark: #A6623E;
  --dark: #3D2B1F;
  --mid: #8C6E63;
  --light: #BEA89A;
  --white: #FFFFFF;
  --shadow: 0 4px 24px rgba(61, 43, 31, 0.1);
  --radius: 16px;
  --radius-sm: 8px;
}

/* Reset */
*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }
html { scroll-behavior: smooth; }
body {
  font-family: 'Cormorant Garamond', 'Georgia', serif;
  background: var(--cream);
  color: var(--dark);
  line-height: 1.6;
}
a { text-decoration: none; color: inherit; }
img { max-width: 100%; display: block; }

/* ─── BUTTONS ─── */
.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  padding: 14px 28px;
  border-radius: 50px;
  font-size: 0.95rem;
  font-weight: 600;
  font-family: inherit;
  cursor: pointer;
  transition: all 0.2s ease;
  border: 2px solid transparent;
  letter-spacing: 0.02em;
}
.btn-primary {
  background: var(--terra);
  color: var(--white);
  border-color: var(--terra);
}
.btn-primary:hover {
  background: var(--terra-dark);
  border-color: var(--terra-dark);
  transform: translateY(-1px);
  box-shadow: 0 6px 20px rgba(196, 123, 90, 0.35);
}
.btn-outline {
  background: transparent;
  color: var(--terra);
  border-color: var(--terra);
}
.btn-outline:hover {
  background: var(--terra);
  color: var(--white);
  transform: translateY(-1px);
}
.btn-sm {
  padding: 9px 20px;
  font-size: 0.85rem;
}

/* ─── NAV ─── */
.nav {
  position: fixed;
  top: 0;
  left: 0;
  right: 0;
  z-index: 100;
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 20px 48px;
  transition: all 0.3s ease;
}
.nav.scrolled {
  background: rgba(251, 247, 240, 0.97);
  backdrop-filter: blur(10px);
  padding: 14px 48px;
  box-shadow: 0 2px 20px rgba(61, 43, 31, 0.08);
}

/* Logo */
.nav-logo {
  display: flex;
  flex-direction: column;
  align-items: flex-start;
  gap: 2px;
  text-decoration: none;
}
.logo-main {
  font-family: 'Cormorant Garamond', Georgia, serif;
  font-size: 1.7rem;
  font-weight: 700;
  letter-spacing: 0.04em;
  line-height: 1;
  color: var(--white);
  transition: color 0.3s;
}
.logo-sub {
  font-family: 'Cormorant Garamond', Georgia, serif;
  font-size: 0.75rem;
  font-weight: 400;
  letter-spacing: 0.25em;
  text-transform: uppercase;
  line-height: 1;
  color: var(--blush);
  transition: color 0.3s;
}
.nav.scrolled .logo-main { color: var(--dark); }
.nav.scrolled .logo-sub { color: var(--terra); }

/* Nav links — white on hero, dark when scrolled */
.nav-links {
  display: flex;
  align-items: center;
  gap: 32px;
}
.nav-links a {
  color: rgba(255,255,255,0.85);
  font-size: 0.95rem;
  transition: color 0.2s;
  letter-spacing: 0.03em;
}
.nav-links a:hover { color: var(--blush); }
.nav.scrolled .nav-links a { color: var(--dark); }
.nav.scrolled .nav-links a:hover { color: var(--terra); }

.btn-nav {
  background: var(--terra);
  color: var(--white) !important;
  padding: 10px 22px;
  border-radius: 50px;
  font-weight: 600;
}
.btn-nav:hover {
  background: var(--terra-dark) !important;
}
.nav-toggle {
  display: none;
  flex-direction: column;
  gap: 5px;
  background: none;
  border: none;
  cursor: pointer;
  padding: 4px;
}
.nav-toggle span {
  display: block;
  width: 24px;
  height: 2px;
  background: var(--white);
  border-radius: 2px;
  transition: all 0.3s;
}
.nav.scrolled .nav-toggle span { background: var(--dark); }
.nav-mobile {
  display: none;
  position: fixed;
  top: 68px;
  left: 0;
  right: 0;
  background: var(--cream);
  padding: 20px 24px;
  flex-direction: column;
  gap: 16px;
  z-index: 99;
  box-shadow: 0 8px 24px rgba(61, 43, 31, 0.1);
}
.nav-mobile.open { display: flex; }
.nav-mobile a {
  font-size: 1rem;
  color: var(--dark);
  padding: 8px 0;
  border-bottom: 1px solid var(--cream-dark);
}

/* ─── HERO ─── */
.hero {
  min-height: 100vh;
  display: flex;
  align-items: center;
  justify-content: center;
  background: radial-gradient(ellipse at 20% 80%, rgba(196,123,90,0.08) 0%, transparent 50%),
              radial-gradient(ellipse at 80% 20%, rgba(232,180,184,0.06) 0%, transparent 50%),
              #1a0f0a;
  position: relative;
  overflow: hidden;
  padding: 120px 24px 80px;
}
.hero-overlay {
  position: absolute;
  inset: 0;
  background: url("data:image/svg+xml,%3Csvg width='60' height='60' viewBox='0 0 60 60' xmlns='http://www.w3.org/2000/svg'%3E%3Cg fill='none' fill-rule='evenodd'%3E%3Cg fill='%23ffffff' fill-opacity='0.015'%3E%3Cpath d='M36 34v-4h-2v4h-4v2h4v4h2v-4h4v-2h-4zm0-30V0h-2v4h-4v2h4v4h2V6h4V4h-4zM6 34v-4H4v4H0v2h4v4h2v-4h4v-2H6zM6 4V0H4v4H0v2h4v4h2V6h4V4H6z'/%3E%3C/g%3E%3C/G%3E%3C/svg%3E");
  pointer-events: none;
}

/* Floating shapes */
.hero-shapes { position: absolute; inset: 0; pointer-events: none; }

/* Outer wrapper — holds position + rotation + entrance drop */
.hero-shape {
  position: absolute;
}

/* Shape 1 — wide, top-left, blush */
.hero-shape--1 {
  width: 560px; height: 130px;
  left: -8%; top: 18%;
  --r: 12deg;
  transform: rotate(var(--r));
  animation: shapeEnter 2s cubic-bezier(0.23,0.86,0.39,0.96) 0.3s both;
}
/* Shape 2 — wide, bottom-right, terra */
.hero-shape--2 {
  width: 460px; height: 110px;
  right: -4%; bottom: 16%;
  --r: -15deg;
  transform: rotate(var(--r));
  animation: shapeEnter 2s cubic-bezier(0.23,0.86,0.39,0.96) 0.5s both;
}
/* Shape 3 — medium, bottom-left, mid */
.hero-shape--3 {
  width: 280px; height: 72px;
  left: 6%; bottom: 8%;
  --r: -8deg;
  transform: rotate(var(--r));
  animation: shapeEnter 2s cubic-bezier(0.23,0.86,0.39,0.96) 0.4s both;
}
/* Shape 4 — small, top-right, blush */
.hero-shape--4 {
  width: 190px; height: 56px;
  right: 14%; top: 12%;
  --r: 20deg;
  transform: rotate(var(--r));
  animation: shapeEnter 2s cubic-bezier(0.23,0.86,0.39,0.96) 0.6s both;
}
/* Shape 5 — smallest, top-center, terra light */
.hero-shape--5 {
  width: 140px; height: 38px;
  left: 22%; top: 8%;
  --r: -25deg;
  transform: rotate(var(--r));
  animation: shapeEnter 2s cubic-bezier(0.23,0.86,0.39,0.96) 0.7s both;
}

/* Entrance: drop in + fade — rotation stays on parent, no conflict */
@keyframes shapeEnter {
  from { opacity: 0; translate: 0 -120px; }
  to   { opacity: 1; translate: 0 0; }
}

/* Inner div — pill visuals + continuous float loop */
.hero-shape-inner {
  width: 100%;
  height: 100%;
  border-radius: 9999px;
  border: 2px solid rgba(255,255,255,0.12);
  box-shadow: 0 8px 32px rgba(255,255,255,0.06);
  position: relative;
  animation: shapeFloat 12s ease-in-out infinite;
}
.hero-shape-inner::after {
  content: '';
  position: absolute;
  inset: 0;
  border-radius: 9999px;
  background: radial-gradient(circle at 50% 50%, rgba(255,255,255,0.16), transparent 70%);
}

/* Per-shape colors on inner */
.hero-shape--1 .hero-shape-inner { background: linear-gradient(90deg, rgba(232,180,184,0.22), transparent); animation-delay: 0s; }
.hero-shape--2 .hero-shape-inner { background: linear-gradient(90deg, rgba(196,123,90,0.22), transparent);  animation-delay: -3s; }
.hero-shape--3 .hero-shape-inner { background: linear-gradient(90deg, rgba(140,110,99,0.2), transparent);   animation-delay: -6s; }
.hero-shape--4 .hero-shape-inner { background: linear-gradient(90deg, rgba(232,180,184,0.16), transparent); animation-delay: -9s; }
.hero-shape--5 .hero-shape-inner { background: linear-gradient(90deg, rgba(196,123,90,0.14), transparent);  animation-delay: -1.5s; }

@keyframes shapeFloat {
  0%, 100% { transform: translateY(0); }
  50%       { transform: translateY(18px); }
}

/* Vignette overlay */
.hero-vignette {
  position: absolute;
  inset: 0;
  background: linear-gradient(to bottom, rgba(26,15,10,0.6) 0%, transparent 30%, transparent 70%, rgba(26,15,10,0.5) 100%);
  pointer-events: none;
}

/* Hero content — centered */
.hero-content--centered {
  position: relative;
  z-index: 2;
  max-width: 720px;
  text-align: center;
  margin: 0 auto;
}

/* Logo above heading */
.hero-logo-badge {
  display: flex;
  justify-content: center;
  margin-bottom: 28px;
}
.hero-logo-top {
  width: 180px;
  height: 180px;
  border-radius: 50%;
  object-fit: cover;
  object-position: center;
  border: 2px solid rgba(232,180,184,0.35);
  box-shadow: 0 0 0 8px rgba(232,180,184,0.06), 0 16px 48px rgba(0,0,0,0.5);
}

/* Heading */
.hero h1 {
  font-size: clamp(2.4rem, 5.5vw, 4.2rem);
  font-weight: 700;
  color: var(--white);
  line-height: 1.12;
  margin-bottom: 24px;
}
.hero-h1-gradient {
  background: linear-gradient(90deg, #E8B4B8, rgba(255,255,255,0.9), #C47B5A);
  -webkit-background-clip: text;
  -webkit-text-fill-color: transparent;
  background-clip: text;
}

/* Sub text */
.hero-sub {
  font-size: 1.05rem;
  color: rgba(255,255,255,0.45);
  margin-bottom: 40px;
  max-width: 500px;
  margin-left: auto;
  margin-right: auto;
  font-weight: 300;
  letter-spacing: 0.03em;
}
.hero-btns {
  display: flex;
  gap: 16px;
  flex-wrap: wrap;
  justify-content: center;
}

/* Fade-up entrance animations */
@keyframes fadeUp {
  from { opacity: 0; transform: translateY(30px); }
  to   { opacity: 1; transform: translateY(0); }
}
.hero-anim { opacity: 0; animation: fadeUp 1s ease both; }
.hero-anim--1 { animation-delay: 0.5s; }
.hero-anim--2 { animation-delay: 0.7s; }
.hero-anim--3 { animation-delay: 0.9s; }
.hero-anim--4 { animation-delay: 1.1s; }

/* ─── TRUST BAR ─── */
.trust-bar {
  background: var(--dark);
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 0;
  padding: 28px 24px;
  flex-wrap: wrap;
}
.trust-item {
  display: flex;
  flex-direction: column;
  align-items: center;
  padding: 0 40px;
  gap: 2px;
}
.trust-item span:first-child {
  font-size: 1.6rem;
  font-weight: 700;
  color: var(--blush);
}
.trust-item span:last-child {
  font-size: 0.8rem;
  color: rgba(255,255,255,0.6);
  letter-spacing: 0.05em;
  text-transform: uppercase;
}
.trust-divider {
  width: 1px;
  height: 40px;
  background: rgba(255,255,255,0.15);
}

/* ─── SECTIONS ─── */
.section { padding: 96px 24px; }
.alt-section { background: var(--cream-dark); }
.container { max-width: 1100px; margin: 0 auto; }
.section-label {
  display: flex;
  align-items: center;
  gap: 8px;
  font-size: 0.8rem;
  text-transform: uppercase;
  letter-spacing: 0.12em;
  color: var(--terra);
  font-weight: 700;
  margin-bottom: 12px;
}
.section-label::before {
  content: '';
  display: block;
  width: 24px;
  height: 2px;
  background: var(--terra);
}
.section-title {
  font-size: clamp(1.8rem, 3vw, 2.6rem);
  color: var(--dark);
  margin-bottom: 16px;
  line-height: 1.2;
}
.section-sub {
  font-size: 1rem;
  color: var(--mid);
  max-width: 560px;
  margin-bottom: 56px;
}

/* ─── SERVICES ─── */
.services-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 24px;
}
.service-card {
  background: var(--white);
  border-radius: var(--radius);
  padding: 32px 28px;
  box-shadow: var(--shadow);
  transition: transform 0.2s ease, box-shadow 0.2s ease;
  position: relative;
  overflow: hidden;
}
.service-card:hover {
  transform: translateY(-4px);
  box-shadow: 0 12px 40px rgba(61, 43, 31, 0.15);
}
.service-card::after {
  content: '';
  position: absolute;
  bottom: 0;
  left: 0;
  right: 0;
  height: 3px;
  background: linear-gradient(90deg, var(--blush), var(--terra));
}
.featured-service {
  background: linear-gradient(135deg, var(--dark) 0%, #5A3820 100%);
  color: var(--white);
}
.featured-service h3 { color: var(--white); }
.featured-service p { color: rgba(255,255,255,0.75); }
.featured-service .service-price { color: var(--blush); }
.service-badge {
  position: absolute;
  top: 20px;
  right: 20px;
  background: var(--terra);
  color: white;
  font-size: 0.7rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.08em;
  padding: 4px 10px;
  border-radius: 50px;
}
.service-icon {
  color: var(--terra);
  font-size: 1.2rem;
  margin-bottom: 16px;
}
.featured-service .service-icon { color: var(--blush); }
.service-card h3 {
  font-size: 1.15rem;
  color: var(--dark);
  margin-bottom: 10px;
}
.service-card p {
  font-size: 0.9rem;
  color: var(--mid);
  line-height: 1.6;
  margin-bottom: 24px;
}
.service-footer {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-top: auto;
}
.service-price {
  font-size: 1rem;
  font-weight: 700;
  color: var(--terra);
}

/* ─── HOW IT WORKS ─── */
.steps-grid {
  display: flex;
  align-items: center;
  gap: 16px;
  justify-content: center;
}
.step {
  background: var(--white);
  border-radius: var(--radius);
  padding: 36px 28px;
  flex: 1;
  max-width: 300px;
  box-shadow: var(--shadow);
  text-align: center;
}
.step-num {
  font-size: 3rem;
  font-weight: 700;
  color: var(--blush);
  line-height: 1;
  margin-bottom: 16px;
}
.step h3 {
  font-size: 1.1rem;
  color: var(--dark);
  margin-bottom: 10px;
}
.step p { font-size: 0.9rem; color: var(--mid); }
.step-arrow {
  font-size: 1.5rem;
  color: var(--light);
  flex-shrink: 0;
}

/* ─── BOOKING ─── */
.booking-section { background: var(--cream); }
.deposit-box {
  background: linear-gradient(135deg, var(--dark) 0%, #5A3820 100%);
  border-radius: var(--radius);
  padding: 28px 32px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 24px;
  margin-bottom: 40px;
  flex-wrap: wrap;
}
.deposit-left h4 {
  color: var(--white);
  font-size: 1.1rem;
  margin-bottom: 6px;
}
.deposit-left p {
  color: rgba(255,255,255,0.7);
  font-size: 0.9rem;
  max-width: 420px;
}
.deposit-btns {
  display: flex;
  gap: 12px;
  flex-shrink: 0;
  flex-wrap: wrap;
}
.deposit-btns .btn-outline {
  color: var(--blush);
  border-color: var(--blush);
}
.deposit-btns .btn-outline:hover {
  background: var(--blush);
  color: var(--dark);
}
.glossgenius-wrap {
  border-radius: var(--radius);
  overflow: hidden;
  box-shadow: var(--shadow);
  background: var(--cream);
  margin-bottom: 20px;
}
.booking-note {
  text-align: center;
  font-size: 0.9rem;
  color: var(--mid);
  margin-top: 20px;
}

/* ─── RESULTS ─── */
.results-section { background: var(--cream-dark); }
.results-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  grid-template-rows: 460px 340px;
  gap: 14px;
}
.result-card {
  border-radius: var(--radius);
  overflow: hidden;
  box-shadow: 0 8px 32px rgba(61, 43, 31, 0.15);
  background: var(--dark);
  cursor: pointer;
  position: relative;
}
.result-card::after {
  content: '';
  position: absolute;
  inset: 0;
  background: linear-gradient(to bottom, transparent 60%, rgba(61,43,31,0.18) 100%);
  pointer-events: none;
  transition: opacity 0.3s;
}
.result-card:hover::after { opacity: 0; }
.result-card img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  object-position: 50% 18%;
  display: block;
  transition: transform 0.5s ease;
}
.result-card:hover img { transform: scale(1.04); }
/* First card spans both columns, tall */
.result-wide {
  grid-column: 1 / -1;
}
.results-note {
  text-align: center;
  font-size: 0.85rem;
  color: var(--mid);
  margin-top: 24px;
  font-style: italic;
  letter-spacing: 0.02em;
}

/* ─── ABOUT ─── */
.about-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 64px;
  align-items: center;
}
.about-img-wrap {
  aspect-ratio: 3/4;
  border-radius: var(--radius);
  overflow: hidden;
  background: linear-gradient(135deg, var(--blush) 0%, var(--terra) 100%);
  max-height: 520px;
  box-shadow: 0 20px 60px rgba(61, 43, 31, 0.2);
}
.about-portrait {
  width: 100%;
  height: 100%;
  object-fit: cover;
  object-position: center top;
  display: block;
}
.about-content p {
  font-size: 1rem;
  color: var(--mid);
  margin-bottom: 16px;
}

/* ─── TESTIMONIALS ─── */
.testimonials-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 24px;
  margin-top: 48px;
}
.testimonial {
  background: var(--white);
  border-radius: var(--radius);
  padding: 28px;
  box-shadow: var(--shadow);
}
.stars {
  color: var(--terra);
  font-size: 1rem;
  margin-bottom: 14px;
  letter-spacing: 2px;
}
.testimonial p {
  font-size: 0.95rem;
  color: var(--mid);
  font-style: italic;
  margin-bottom: 16px;
  line-height: 1.7;
}
.testimonial-name {
  font-size: 0.85rem;
  font-weight: 700;
  color: var(--dark);
}

/* ─── FAQ ─── */
.faq-section { background: var(--cream); }
.faq-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 12px;
  max-width: 960px;
  margin: 0 auto;
}
.faq-item {
  background: var(--white);
  border-radius: var(--radius-sm);
  box-shadow: 0 2px 12px rgba(61, 43, 31, 0.06);
  overflow: hidden;
  border: 1px solid rgba(196, 123, 90, 0.1);
  transition: box-shadow 0.2s;
}
.faq-item:hover {
  box-shadow: 0 4px 20px rgba(61, 43, 31, 0.1);
}
.faq-item[open] {
  border-color: rgba(196, 123, 90, 0.25);
}
.faq-question {
  list-style: none;
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 18px 22px;
  font-size: 0.95rem;
  font-weight: 700;
  color: var(--dark);
  cursor: pointer;
  user-select: none;
  gap: 12px;
}
.faq-question::-webkit-details-marker { display: none; }
.faq-question::after {
  content: '+';
  font-size: 1.3rem;
  color: var(--terra);
  font-weight: 400;
  line-height: 1;
  flex-shrink: 0;
  transition: transform 0.25s;
}
.faq-item[open] .faq-question::after {
  transform: rotate(45deg);
}
.faq-answer {
  padding: 0 22px 18px;
  border-top: 1px solid var(--cream-dark);
}
.faq-answer p {
  font-size: 0.92rem;
  color: var(--mid);
  line-height: 1.7;
  padding-top: 14px;
  margin: 0;
}
.faq-answer a {
  color: var(--terra);
  font-weight: 600;
}
.faq-answer a:hover { color: var(--terra-dark); }

/* ─── CONTACT ─── */
.contact-section { background: var(--cream-dark); }
.contact-grid {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 20px;
  margin-top: 48px;
}
.contact-card {
  background: var(--white);
  border-radius: var(--radius);
  padding: 28px 24px;
  text-align: center;
  box-shadow: var(--shadow);
}
.contact-icon { font-size: 1.8rem; margin-bottom: 12px; }
.contact-card h4 {
  font-size: 0.95rem;
  color: var(--dark);
  margin-bottom: 8px;
}
.contact-card p {
  font-size: 0.88rem;
  color: var(--mid);
  line-height: 1.6;
}
.contact-card a {
  color: var(--terra);
  font-weight: 600;
}
.contact-card a:hover { color: var(--terra-dark); }

/* ─── FOOTER ─── */
footer {
  background: var(--dark);
  color: rgba(255,255,255,0.7);
}
.footer-inner {
  max-width: 1100px;
  margin: 0 auto;
  padding: 56px 24px 40px;
  display: grid;
  grid-template-columns: 2fr 1fr 1fr;
  gap: 48px;
}
.footer-logo {
  font-size: 1.3rem;
  font-weight: 700;
  color: var(--white);
  margin-bottom: 12px;
}
.footer-brand p {
  font-size: 0.9rem;
  line-height: 1.6;
}
.footer-col h4 {
  font-size: 0.8rem;
  text-transform: uppercase;
  letter-spacing: 0.1em;
  color: var(--blush);
  margin-bottom: 16px;
}
.footer-col a {
  display: block;
  font-size: 0.9rem;
  color: rgba(255,255,255,0.6);
  margin-bottom: 8px;
  transition: color 0.2s;
}
.footer-col a:hover { color: var(--white); }
.footer-bottom {
  border-top: 1px solid rgba(255,255,255,0.1);
  padding: 20px 24px;
  text-align: center;
  font-size: 0.82rem;
  color: rgba(255,255,255,0.4);
}

/* ─── CHATBOT ─── */
#chat-widget {
  position: fixed;
  bottom: 24px;
  right: 24px;
  z-index: 1000;
}
.chat-toggle {
  width: 60px;
  height: 60px;
  border-radius: 50%;
  background: var(--terra);
  border: none;
  cursor: pointer;
  box-shadow: 0 4px 20px rgba(196, 123, 90, 0.5);
  font-size: 1.4rem;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: transform 0.2s, box-shadow 0.2s;
  margin-left: auto;
}
.chat-toggle:hover {
  transform: scale(1.08);
  box-shadow: 0 6px 28px rgba(196, 123, 90, 0.6);
}
.chat-window {
  position: absolute;
  bottom: 74px;
  right: 0;
  width: 340px;
  background: var(--white);
  border-radius: 20px;
  box-shadow: 0 12px 48px rgba(61, 43, 31, 0.2);
  overflow: hidden;
  display: flex;
  flex-direction: column;
  max-height: 520px;
}
.chat-header {
  background: linear-gradient(135deg, var(--dark) 0%, #5A3820 100%);
  padding: 16px 20px;
  display: flex;
  align-items: center;
  gap: 12px;
}
.chat-avatar {
  width: 38px;
  height: 38px;
  border-radius: 50%;
  background: var(--terra);
  color: white;
  font-weight: 700;
  font-size: 1rem;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}
.chat-name {
  font-size: 0.95rem;
  font-weight: 700;
  color: var(--white);
}
.chat-status {
  font-size: 0.75rem;
  color: rgba(255,255,255,0.6);
}
.chat-close-btn {
  margin-left: auto;
  background: none;
  border: none;
  color: rgba(255,255,255,0.6);
  cursor: pointer;
  font-size: 1rem;
  padding: 4px;
}
.chat-close-btn:hover { color: white; }
.chat-messages {
  flex: 1;
  overflow-y: auto;
  padding: 16px;
  display: flex;
  flex-direction: column;
  gap: 10px;
  min-height: 200px;
  max-height: 280px;
}
.msg {
  max-width: 88%;
  padding: 10px 14px;
  border-radius: 14px;
  font-size: 0.88rem;
  line-height: 1.5;
}
.msg.bot {
  background: var(--cream-dark);
  color: var(--dark);
  border-bottom-left-radius: 4px;
  align-self: flex-start;
}
.msg.user {
  background: var(--terra);
  color: white;
  border-bottom-right-radius: 4px;
  align-self: flex-end;
}
.chat-quick-replies {
  padding: 8px 12px;
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  border-top: 1px solid var(--cream-dark);
}
.qr-btn {
  background: var(--cream);
  border: 1.5px solid var(--blush);
  color: var(--dark);
  border-radius: 50px;
  padding: 6px 14px;
  font-size: 0.8rem;
  cursor: pointer;
  font-family: inherit;
  transition: all 0.15s;
}
.qr-btn:hover {
  background: var(--blush);
  border-color: var(--blush-dark);
}
.chat-input-row {
  display: flex;
  padding: 12px 16px;
  gap: 8px;
  border-top: 1px solid var(--cream-dark);
}
#chatInput {
  flex: 1;
  border: 1.5px solid var(--cream-dark);
  border-radius: 50px;
  padding: 9px 16px;
  font-size: 0.88rem;
  font-family: inherit;
  outline: none;
  background: var(--cream);
  color: var(--dark);
}
#chatInput:focus { border-color: var(--terra); }
#chatSend {
  background: var(--terra);
  border: none;
  border-radius: 50%;
  width: 36px;
  height: 36px;
  color: white;
  cursor: pointer;
  font-size: 0.9rem;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: background 0.2s;
  flex-shrink: 0;
}
#chatSend:hover { background: var(--terra-dark); }

/* ─── RESPONSIVE ─── */
@media (max-width: 1100px) {
  .hero-shape--1 { width: 400px; }
  .hero-shape--2 { width: 320px; }
}
@media (max-width: 900px) {
  .hero-shape--1 { width: 280px; height: 90px; left: -12%; }
  .hero-shape--2 { width: 240px; height: 80px; }
  .hero-shape--3, .hero-shape--4, .hero-shape--5 { display: none; }
  .services-grid { grid-template-columns: repeat(2, 1fr); }
  .testimonials-grid { grid-template-columns: 1fr 1fr; }
  .contact-grid { grid-template-columns: 1fr 1fr; }
  .about-grid { grid-template-columns: 1fr; gap: 32px; }
  .about-img-wrap { max-height: 340px; aspect-ratio: 16/9; }
  .footer-inner { grid-template-columns: 1fr 1fr; }
  .steps-grid { flex-direction: column; }
  .step-arrow { transform: rotate(90deg); }
  .step { max-width: 100%; }
  .results-grid { grid-template-columns: 1fr 1fr; grid-template-rows: 360px 280px; }
  .faq-grid { grid-template-columns: 1fr; }
}
@media (max-width: 640px) {
  .nav { padding: 16px 20px; }
  .nav.scrolled { padding: 12px 20px; }
  .logo-main { font-size: 1.35rem; }
  .nav-links { display: none; }
  .nav-toggle { display: flex; }
  .hero { padding: 100px 20px 60px; }
  .section { padding: 64px 16px; }
  .services-grid { grid-template-columns: 1fr; }
  .testimonials-grid { grid-template-columns: 1fr; }
  .contact-grid { grid-template-columns: 1fr 1fr; }
  .footer-inner { grid-template-columns: 1fr; gap: 32px; }
  .trust-bar { gap: 0; }
  .trust-item { padding: 12px 20px; }
  .trust-divider { display: none; }
  .deposit-box { flex-direction: column; align-items: flex-start; }
  .chat-window { width: calc(100vw - 32px); right: -8px; }
  .results-grid { grid-template-columns: 1fr; grid-template-rows: auto; }
  .result-card { height: 300px; }
}